Terms & Conditions

Please read through these terms and conditions carefully before placing your order as the use of misteliquid.co.uk is influenced by the terms and conditions on this page. By using this site, you are demonstrating your acceptance of the terms and conditions. These conditions apply to all products being sold on misteliquid.co.uk. By placing an order using this website, you as the buyer must agree and accept to be bound by the terms and conditions on this page. mistEliquid.co.uk reserves the right to make changes to the website and this terms and conditions page at any time without giving notice.

Misteliquid.co.uk has the right to either correct or abort any order for any reason. If the price of your purchase was displayed incorrectly on our site we will give you an opportunity to place another order at the correct price. If goods are not available at the time the buyer orders them, they will be given the options to either wait until the goods are back in stock, change their order, or cancel their order and receive a refund within 10 working days.

To view our Privacy Policy please click here

Delivery

Please be aware that although we will ensure that all orders received by 2pm are dispatched on the same day. Once we have posted your item we are then putting our faith in Royal Mail and DPD to deliver your products within the delivery estimates.

Payment Methods and Delivery

We utilise VivaWallet as our payment facilitator we accept all major debit and credit cards including Visa and Master Card. Goods to buyers within both the UK and any other part of the world will be posted within 2 working days. Orders placed outside of the UK should expect a longer waiting time.

Returns

If for any reason you are not entirely happy with your Mist E liquid or E cigarette, you can return the e liquid/e cigarette unopened within 30 days from the date of purchase. When we receive your returned item in satisfactory conditions, a full refund of the product will be given.

If the product is faulty you can return it within 30 days from the date of purchase for inspection. When we receive your returned item, if we find the product to be faulty we will provide a full refund or replacement, as well as any return postage costs incurred by you.

Mist Electronic Cigarettes only accepts returns of opened items if they are faulty. For hygiene reasons e liquid cannot be returned if it has been opened and the seal has been broken.

Please return any products with a note of your order number to:

Mist Electronic Cigarettes,
Unit 5 Fairway Business Park,
Westergate Road,
Brighton, BN2 4JZ,
United Kingdom

Customs

If your delivery address is outside the UK, the addressee must comply with any laws and regulations of that country the items are being delivered to. Additional charges such as import duties and taxes may be enforced by customs of that country and any of these charges must be paid by you. Please be aware that mistEliquid has no control over these charges.

Events Beyond Reasonable Control

MistEliquid will not be liable for any failure or delay to comply with any of our obligations set out in our terms and conditions if the failure or delay is in effect of any cause that is beyond our reasonable control.

Age of Consent

E Liquid may only be sold to those over the age of 18. By using this website you are demonstrating your acceptance of the terms and conditions so by committing to buy goods from mistEliquid.co.uk you are declaring that you are over 18. If mistEliquid.co.uk finds out that you are under 18 your order will be cancelled immediately without any notice.

Age Verification

It is against the law to sell any electronic cigarette products to under 18’s.

We may use any personal information provided by you to carry out & conduct relevant age verification checks. As part of this we may utilise various credit reference agencies, electoral role and other sources of data/agencies. These agencies may keep a copy of any basic information we pass to them. In accepting our terms and conditions you consent to your data being used in this way.

At times the age verification check may fail or be referred. In these scenarios we could request passport/driving license details from you to re-check your details manually against the relevant database to verify age. If you do not wish to release this information to us we can cancel and refund your order.

By using our website you accept these terms*

Where you have asked us to provide a restricted product or service, you consent to allow us to share your information with, and collect information from, One Account Mobile Limited (1account) and third-party providers of identity data to 1account. This consent is necessary for 1account to verify that you meet the minimum age and identity verification requirements as determined by relevant UK age restriction and other legislations. You consent to allow 1account to retain relevant data for the purpose of future verifications.

All data processed by 1account is subject to appropriate security measures. Data retained by 1account is subject to periodic review to ensure it is not held for longer than necessary. You can find information about how 1account manages your personal data and view their privacy policy by visiting their website: 1account.net.

Governing Law and Jurisdiction

Our terms and conditions are governed and construed in accordance with the law of England. The Court of England has exclusive jurisdiction over disputes arising from these terms and conditions.

Nothing in these terms and conditions affect the buyer’s statutory rights.

If you have any queries concerning these terms and conditions please email help@misteliquid.co.uk before placing an order.